What is the check-in and check-out policy at Keio Plaza Hotel Tokyo?
Check-in is at 15:00 and check-out is by 11:00.
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Keio Plaza Hotel Tokyo – A Favorite for Families in Tokyo
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Key details
About the Hotel
Shinjuku-Ku, Nishishinjuku 2-2-1, Tokyo, 160-8330,
- Steps from Shinjuku Central Park
Great
8.8
4.2
Rooms with City Views
Keio Plaza Hotel Tokyo offers 1,454 rooms, including Premier Grand suites with access to an exclusive lounge on the 45th floor. Rooms feature Sealy beds, L'Occitane bath amenities, and Imabari towels. Some rooms include smart TVs, Bluetooth speakers, and humidifiers. Soundproof windows block street noise, and rooms on higher floors provide panoramic views of Tokyo.
Diverse Dining Options
The hotel has 22 restaurants and bars, including Kagari for Japanese cuisine like Himi udon and sushi, and Amanogawa, a sake bar with selections by a sommelier. The Super Buffet serves breakfast, while Soujuan offers kaiseki meals. The Club Lounge includes an open kitchen for dishes like Eggs Benedict. Desserts feature seasonal strawberries.
Leisure and Wellness
Guests can use the 7th-floor outdoor pool in summer or the 24-hour fitness room. The Sky Salon on the 34th floor provides reflexology and in-room massages. Activities include tea ceremonies at Sho-fu-an, yukata rentals, and immersive VR experiences at TYFFONIUM. Over 50 bus tours depart from the lobby.
Central Shinjuku Location
The hotel is a 5-minute walk from Tochomae Station and Shinjuku Station, near the Tokyo Metropolitan Government Buildings and Shinjuku Central Park. The Shinjuku Express Bus Terminal offers routes to Mt. Fuji. Airport limousine buses run to Haneda and Narita. The concierge arranges sightseeing taxis and private limousines.
Services for Guests
The Club Lounge provides check-in, concierge support, and Tokyo sightseeing advice. The business center has PCs and printers. Laundromats are on the 19th and 18th floors. Child services include cribs and strollers. A free shuttle goes to Tokyo Disney Resort. Corporate rates are available for business travelers.
“In my opinion, the hotel strikes a balance, placing guests near Shinjuku Station while also offering unique cultural workshops. The number of dining choices is a real advantage, from sake selections to international cuisine. I think the dedicated meeting spaces and concierge elevate it for business and leisure.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Standard Twin Room Non-Smoking2 persons24 sq. feet2 Single bedsAir conditioningBathtubroom details- Standard Double Room Non-Smoking2 persons24 sq. feet1 Double bedAir conditioningBathtubroom details
- Plaza Superior Double Room South Wing Non-Smoking2 persons30 sq. feet1 King-size bedAir conditioningBathtubroom details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- Non-smoking rooms
- Wi-Fi
- On-site car park
- Handicap parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Baby pushchair
- Children's buffet
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Seasonal outdoor pool
- Spa lounge
- Massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
Keio Plaza Hotel Tokyo invites guests on a culinary exploration through its diverse dining venues, showcasing exceptional Japanese and international flavors. Each restaurant offers a unique ambiance and signature dishes that celebrate seasonal ingredients and traditional techniques, perfect for families and romantic gatherings alike.
Keio Plaza Hotel Tokyo Location
Shinjuku-Ku, Nishishinjuku 2-2-1, Tokyo, 160-8330,
Explore Tokyo
Nearby Activities and Dining
Tokyo Metropolitan Government Building Observation Room
5 minutes' walk
Stunning panoramic views of Tokyo from the 45th floor. Free entry and unique cityscape photo opportunities.
Shinjuku Central Park
7 minutes' walk
A serene escape amidst the busy city, featuring walking paths, gardens, and seasonal events like cherry blossom viewing.
Samurai Museum
18 minutes' walk
Intriguing exhibits on samurai culture, armor, and weaponry, with unique live demonstrations. Great for history enthusiasts.
Omoide Yokocho Nights Market
10 minutes' walk
Lively alleyway filled with small eateries and bars, offering an authentic taste of Japanese street food and culture.
Shinjuku Gyoen National Garden
25 minutes walking
Relax in this expansive garden with seasonal flowers, perfect for leisurely strolls and picnics. Entry is modestly priced.
Tokyo Metropolitan Government Building Observation Room
5 minutes' walk
Thrill-seekers can enjoy breathtaking views of the skyline. Free access makes this a must-see attraction.
Kagari
1 minute' walk
Known for its rich, flavorful ramen. Cozy atmosphere and quick service, ideal for a satisfying meal on the go.
Kyubey, Keio Plaza Hotel
4 minutes' walk
Renowned sushi restaurant offering high-quality, fresh sushi in an elegant setting. Reservations recommended.
Super Buffet Grass Court
3 minutes' walk
A diverse international buffet with plenty of options. A casual, family-friendly environment perfect for all tastes.
Shinjuku Golden Gai Theater
18 minutes' walk
A vibrant nightlife area filled with themed bars and a unique theater showcasing local performances and indie films.
Godzilla Head
15 minutes' walk
Iconic landmark featuring a giant Godzilla head. Known for evening light shows, perfect for all ages and photo ops.
Tips on navigating the city
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of JPY4,500 per person per day.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Portuguese, Japanese, Chinese, Korean
Number of rooms:
1424
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Show moreShow less
Pros
Great view
Friendly staff
Comfy beds
Convenient location
Cons
Dated bathroom
Crowded breakfast
No daily water
Unclear directions
Guest reviewsbased on 1758 reviews
Marina from Spain
Single
plaza superior double room south wing non-smoking
4 nights in November 2025
|
Reviewed: February 01, 2026
9/10
subway station limousine bus bathroom amenities
the subway station access was very convenient for exploring areas. the airport limousine bus service directly from the hotel was very useful. i found quality bathroom amenities a lovely touch.
i noticed a slight delay once when waiting for the elevator but it was a minor issue.
0 Helpful
Anna from Sweden
Family with children
Standard Double Room Non-Smoking
4 nights in November 2025
|
Reviewed: January 23, 2026
9/10
Excellent Stay with Convenient Amenities
clean room spacious room convenient location
I stayed in a Standard Double Room. The room was very clean and spacious, offering a comfortable rest area. A 7-Eleven is conveniently located in the basement, providing easy access to necessities.
The gym was a bit crowded during peak hours.
Dining
9/10
The breakfast buffet provided many quality options. I found the options suitable for varied preferences and dietary needs. The staff was attentive, ensuring tables were clean and the buffet was well-stocked.
0 Helpful
|
Silvia from Italy
Family with children
Plaza Superior Double Room South Wing Non-Smoking
4 nights in November 2025
|
Reviewed: December 30, 2025
8.7/10
Solid choice for the area
direct bus efficient desk professional service obliging service
This hotel offers a direct bus to Narita Airport. It proves very advantageous. The concierge service desk is efficient. The guest services on level 45 are really professional. Bell services were very obliging.
Hallway to my room had a garbage smell for the initial days. I mentioned it. Staff organized to have it fixed.
Location
9/10
The hotel boasts proximity to a subway station. This provides quick access to city attractions. Numerous restaurants surround the hotel. This makes dining very convenient.
Dining
9/10
The breakfast offers good quality. Guests can choose among several restaurants. This gives flexibility in dining. The executive lounge stands out with attentive staff.
Rooms
8/10
Rooms are generally super clean and cozy. Rooms feature air purifier. This supports air quality. The rooms offer nighttime views of the city.
0 Helpful
|
Anna from Germany
Family with children
Plaza Luxe Double Room Non-Smoking
4 nights in November 2025
|
Reviewed: December 26, 2025
9.3/10
Really good Location and Professional Service
excellent location direct bus professional concierge obliging assistance
The hotel benefits from an excellent location near the subway station. The direct bus service to Narita Airport is a significant convenience. The concierge, guest services on level 45, and bell services are very professional. They provided obliging assistance throughout my stay.
The kettle was not clean upon arrival, requiring a replacement.
Dining
9/10
The breakfast buffet has diverse options and good quality food. I noticed two restaurants for breakfast, with a choice of buffet style. I appreciated the range of selections available each morning..
Rooms
9/10
My Plaza Luxe Double Room had numerous amenities and seemed recently renovated. The room included an air purifier since the windows did not open.
Service
10/10
The staff are polite and attempt to communicate efficiently. Luggage delivery to the next hotel is a great service.
0 Helpful
|
Anna from Sweden
Family with children
standard twin room non-smoking
4 nights in October 2025
|
Reviewed: November 27, 2025
7/10
convenient location easy access efficient staff impersonal hotel laundry service few machines
The location was convenient. i found it easy to reach the tokyo metro. the hotel also provided easy access to taxis. the breakfast buffet offered many choices. The staff was efficient in clearing tables.
The hotel is a large chain type. it felt impersonal and cold. there was no in-room laundry service. The self-service machines were few. these machines were often occupied for extended periods.
0 Helpful
Marina from Brazil
Family with children
plaza superior double room south wing non-smoking
3 nights in November 2025
|
Reviewed: November 25, 2025
6/10
okay stay overall
convenient location helpful staff equipped room outdated shower room small bath shower curtain
the location is quite convenient. it's an easy walk to shops and restaurants. the staff were cute and helpful. the rooms were comfortable and well equipped.
the shower room was disappointing. it seemed like it was not renovated recently. the bath itself was small and had a curtain. i have not seen this at other hotels i have stayed at during my time here.
0 Helpful
Show more reviews
FAQs
About Keio Plaza Hotel Tokyo
How far is Keio Plaza Hotel Tokyo from Shinjuku Train Station?
The hotel is located just a 5-minute walk from Shinjuku Train Station.
Are there any popular attractions nearby Keio Plaza Hotel Tokyo?
Nearby attractions include the Tokyo Metropolitan Government Building (0.5 km), Kabukicho entertainment district (1 km), and Shinjuku Gyoen National Garden (2 km).
Does Keio Plaza Hotel Tokyo offer on-site dining options?
There are 10 on-site restaurants offering a range of cuisines, including Japanese, Italian, and Chinese.
Is breakfast available at Keio Plaza Hotel Tokyo?
Breakfast is available for an additional charge of 5000 JPY.
What amenities does Keio Plaza Hotel Tokyo offer in its rooms?
Rooms are equipped with air conditioning, a flat-screen TV with satellite channels, a minibar, an electric kettle, and a private bathroom with free toiletries.
What fitness and wellness facilities are available at Keio Plaza Hotel Tokyo?
Guests can access a fitness centre and a spa offering massage services.
Does Keio Plaza Hotel Tokyo provide any accessibility features?
The hotel offers wheelchair access and non-smoking rooms.
What transportation options are available at Keio Plaza Hotel Tokyo?
The hotel offers a paid airport shuttle service for guest convenience.
Can guests enjoy any cultural experiences at Keio Plaza Hotel Tokyo?
The hotel provides in-house Japanese cultural experience workshops for guests.
Which nearby restaurants can guests visit from Keio Plaza Hotel Tokyo?
Nearby restaurants include Kagari (0.5 km), Himawari Zushi Shintoshin (0.5 km), and Super Buffet Grass Court (0.5 km).
What kind of views can guests expect from the rooms at Keio Plaza Hotel Tokyo?
Guests can enjoy panoramic views of the Shinjuku skyline from their rooms.
What business services does Keio Plaza Hotel Tokyo offer?
The hotel features a business centre and multiple meeting rooms suitable for events.
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